Shipping Policy Description
1. All goods transportation for our foreign trade TOB business only accepts FOB (Free On Board) sea freight, and does not accept air freight, land transportation, express delivery or any other non-sea transportation forms, nor does it accept other sea freight terms such as CIF and CFR. We kindly ask customers to be informed and cooperate. FOB sea freight means that after the goods pass the ship's rail at the designated port of shipment, the risk, cost and ownership of the goods are transferred to the customer. We are only responsible for delivering the goods to the ship designated by the customer and completing the export customs clearance formalities.
2. Core Agreement of FOB Sea Freight: The FOB sea freight referred to in this policy shall comply with the relevant standards of the "Incoterms" (International Commercial Terms), and shall be implemented in combination with China's foreign trade practices and relevant legal requirements, clarifying the division of rights and responsibilities between both parties in the transportation link to avoid subsequent disputes.
Division of Rights and Responsibilities Related to Shipping
1. Our Party's Rights and Responsibilities:
(1) In accordance with the contract agreement and FOB term requirements, deliver the goods meeting the contract standards safely to the ship designated by the customer within the agreed time at the designated port of shipment, ensuring that the goods are well-packaged, free from damage and shortage.
(2) Be responsible for handling the export customs clearance formalities of the goods, obtaining the export license and other relevant approval documents, bearing all costs incurred in the export customs clearance process of the goods (such as export customs duties, customs declaration fees, etc.), and cooperating with the customer to provide a full set of compliant documents required for customs clearance (commercial invoice, packing list, bill of lading, etc.).
(3) After the goods are loaded on board, send a shipping advice to the customer in a timely manner, specifying key information such as ship name, voyage number, loading date and quantity of goods, to facilitate the customer to track the progress of goods transportation, handle goods insurance and import customs clearance formalities.
(4) Bear all costs and risks arising before the goods pass the ship's rail at the port of shipment, including but not limited to goods warehousing fees, packing fees, short-distance transportation fees (from our warehouse to the port of shipment terminal) and the risk of loss or damage of the goods during this period.
2. Customer's Rights and Responsibilities:
(1) Be responsible for chartering ships and booking shipping space, selecting shipping companies and ships that meet the requirements of goods transportation, bearing all sea freight-related costs such as sea freight, port surcharges, port detention fees, demurrage fees, etc., and at the same time, notify us in writing in advance of detailed information such as ship name, voyage number, ship arrival time, loading and unloading requirements to ensure that we can complete the loading of goods smoothly.
(2) Be responsible for handling goods transportation insurance, bearing all risks of the goods after they pass the ship's rail at the port of shipment (including but not limited to loss, damage, dampness, loss of goods during sea transportation, etc.). If the goods are damaged or lost, the customer shall claim compensation from the insurance company by himself, and we will provide necessary assistance.
(3) Be responsible for handling the import customs clearance formalities of the goods, bearing all costs incurred in the import customs clearance process (such as import customs duties, value-added tax, customs clearance agency fees, etc.). If the goods are detained at the port or fined due to the customer's own reasons (such as incomplete customs clearance documents, delayed declaration, etc.), the relevant losses and costs shall be borne by the customer.
(4) If the customer needs to change the ship, shipping time or port of shipment, it shall notify us in writing 3 working days in advance. If additional costs are incurred by us (such as warehousing fees, short-distance transportation change fees, etc.) due to this, such costs shall be borne by the customer.
3. Special Note: When cooperating with customers from the United States and other American countries, it should be noted that the FOB term implemented by us is "FOB Vessel" (Free On Board Vessel), which clearly states that we are responsible for handling export customs clearance and bearing relevant costs. The customer shall confirm this in the contract to avoid disputes due to differences in term interpretation.
1. Goods Delay: If the goods transportation is delayed due to shipping company, port, force majeure (such as typhoon, tsunami, war, etc.), we will notify the customer of the relevant information in a timely manner and assist the customer in tracking the goods status, but will not bear the losses related to the delay (unless the delay is caused by our reasons); if the goods are delayed due to the customer's reasons (such as delay in chartering and booking shipping space, delay in customs clearance, etc.), the relevant losses shall be borne by the customer.
2. Goods Damage/Loss: If the goods are damaged or lost before passing the ship's rail, we will be responsible for verifying the cause and bearing the corresponding compensation liability (the compensation amount shall be implemented in accordance with the contract agreement); if the goods are damaged or lost after passing the ship's rail, the customer shall claim compensation from the shipping company or insurance company by himself, and we will provide necessary assistance (such as providing relevant documents, cooperating in verifying the situation, etc.).
3. Force Majeure: If the loading and transportation cannot be carried out on time due to force majeure, neither party shall bear the liability for breach of contract. We will notify the customer in a timely manner, negotiate the subsequent goods delivery matters (such as delayed loading, order cancellation, etc.), and provide relevant certification documents.
Handling of Shipping Abnormalities
Regulations on Loading and Documents
1. Loading Requirements: We will complete the goods preparation and packing in advance according to the ship arrival time notified by the customer to ensure that the goods are loaded on board on time. If the goods cannot be loaded on time due to the delay of the ship designated by the customer, the additional costs such as goods warehousing fees and port detention fees incurred shall be borne by the customer; if the goods are delayed in loading due to our reasons, we shall bear the corresponding liability for breach of contract.
2. Agreement on Loading Costs: For FOB sea freight of bulk commodities, the burden of loading costs (including stowage fees, trimming fees, etc.) shall be separately agreed in writing by both parties in the contract; if not clearly agreed, it shall be implemented in accordance with FOB Liner Terms by default, that is, all loading costs are included in the sea freight and borne by the customer.
3. Document Requirements: After the goods are loaded on board, we will provide the customer with a full set of sea freight-related documents within 1-2 working days, including but not limited to bill of lading (on-board clean bill of lading), commercial invoice, packing list, copy of export customs declaration, etc., to ensure that the customer can smoothly handle import customs clearance, delivery and insurance claim matters. The customer shall check the document information within 3 working days after receiving the documents. If there is any objection, it shall notify us in writing in a timely manner. Failure to put forward an objection within the time limit shall be deemed that the document information is correct.
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